Thursday, November 10, 2011

Facebook Gift/Requests not being removed

Due to a system upgrade to the Gift Request page, which includes an increase to the maximum limit to the number of gift/requests that players can send at a time, we have encountered an issue where gifts that have already been accepted both in-game and through the Facebook Game Requests are not being removed from the Facebook Game Request feed on players accounts. 

This is a display and communication issue only, and we are currently working towards finding a resolution.  Players are not losing any gifts so there is not a need to submit a ticket for this issue as Customer Service agents will not be able to make any adjustments or credits to your account over this matter.

We apologize for any inconvenience that this has caused and recommend that you accept your gifts in-game in order to prevent any confusion until we have made the correct adjustments.

Thank you for your understanding!

The Mafia Wars Team