The Mafia Wars team is constantly working on introducing new features in the game as well fixing existing performance issues that have been reported by the community to enhance the overall game-play experience. The VIP program is one such initiative that we are considering over the next few months. Some of you may have already seen the pop-up messages with the details about this program. However, at the moment, this program is not available, and you will not be charged for clicking on the confirmation messages. If & when the program is rolled out, you are not obligated to enroll in it, but you will have priority enrollment at that time.
We have also taken serious note of certain performance issues due to violation of Terms of Service, whether reported by the community or otherwise. While we work on introducing new features like the VIP program, we will always prioritize working on fixing performance issues that affect game-play. Please stay tuned for further announcements in this regard.
We would like to reiterate that we are constantly listening to you & working on improving the game.