Friday, November 30, 2012

Zynga's Support Options And How To Get Access to Premium Support

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Our games are free to play and everyone has access to standard support through our social support website, community forums and customer service email. In the table below, we outline all of Zynga’s current support options and how to get access to Premium Support. 



* English Only
** Must maintain good standing with customer support – see article for terms and conditions
^Current Premium Support games include Bubble Safari, Cafe World, CastleVille, ChefVille, CityVille, CityVille 2,Empires and Allies, FarmVille, ,
FarmVille 2,Pioneer Trail, Hidden Chronicles, Mafia Wars, Ruby Blast, YoVille, Zynga Poker, Zynga Bingo, and Zynga Slingo

If you are interested in becoming a premium player with access to “Premium Support” which includes chat support and improved email service levels, you can start by making a purchase of “in game currency” above the minimum premium support threshold. See link below to get started. For more information and Frequently Asked Questions regarding live support, click here.

If you would like to know how to make a purchase of in-game currency, please click here.

Premium Support Terms & Conditions: Zynga reserves the right to make changes to the premium support program, including adjusting required purchase amounts and related access periods. If we make what we consider to be material changes to the program or these terms and conditions, we will notify you by email or by placing a notice on our customer support site. The Premium Support Program is offered in English Only. Mobile Purchases do not count toward meeting Premium Support thresholds.

Purchases may take up to 24 hours to process before Premium Support is available.  Premium Support users must maintain good standing with Zynga Customer Support. Remember, use it, don’t abuse it! For additional information regarding Zynga’s Support Policy and how not to abuse the system, please click here

We'd love to hear any feedback you have about our support offerings. To submit your feedback, please click here.

GREAT RP "Reward"

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GREAT RP "Reward" 
 100 Reward Points appears on my account, yesterday. 
Not 1 or 10 but 100 of them.
Can be stupid, but I contacted Support and their answer came very fast.

Reply from Zynga Customer Support: "......I checked your account and allow me to let you know that we have credited you with 100 RP's due to the Game closure. These RP's are for you to help you keep enjoying Mafia Wars and keep moving forward in your game. I hope you enjoy them my friend!....."


Oh, yes, I enjoy them very much.

Arena - still not rolled out on all accounts

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Arena - still not rolled out on all accounts

Memento mori - started month ago
Last "The Arena FAQ" updated on November 15th with note  that the feature is being incrementally rolled out and may not be available for all the accounts at the moment.
So true! 
After almost whole month lot of players has not Arena on their accounts, still.
How long?

CRATE BUNDLE 40% Off

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CRATE BUNDLE
Crate Bundle contains 9 Shogun Crates and an assured Rare Item Futatsu Gekidomaru 
(216, 156)from the Shogun Crate.
 9 Shogun Crates in the Crate Bundle contain some awesome stuff. 
Get 9 Shogun Crate items along with an assured Rare Item 
Futatsu Gekidomaru (216,156) from Shogun Crate for 90 RP
 Ronin
156 216
Futatsu Gekidomaru
216 156

Next Secret District: Anchors Aweigh

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Next Secret District: Anchors Aweigh

WRITERS MYSTERY BAG

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WRITERS MYSTERY BAG

 Biographer
133 179

Mafia Wars 2 will be shutting down on December 30th

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Dear Mafia Wars 2 player,
Thank you very much for supporting Mafia Wars 2 and for being a loyal player! We're sorry to inform you that Mafia Wars 2 on Facebook will be shutting down on December 30, 2012.
Zynga is committed to helping Mafia Wars 2 players find a new place to play. As a thank you for your participation, we would like to offer you a one-time, complimentary bonus package in one of either CastleVille, ChefVille, FarmVille 2, Mafia Wars, or YoVille. You can start the process by clicking the Redeem button below. Please note that this offer will be valid only until December 30, 2012.
You may choose one of the following games for a compensation package to be added to appreciate your time with Mafia Wars 2. Kindly note, only one of the games can be chosen, and we will be adding the package to your account as soon as we can.
CastleVille
ChefVille
FarmVille 2
Mafia Wars
YoVille

LINK FOR   Mafia Wars 2
https://apps.facebook.com/mafiawars-two/?fb_source=bookmark_favorites&ref=bookmarks&count=7&fb_bmpos=7_7
Prerequisite: To provide you with a bonus package, you must have an existing account in the existing game you wish to receive the package. If you do not have an account in one of these games but want to start playing, please create your account before requesting your package. Kindly note that your account will not be completely transferred over to the new game. Only a bonus package will be added to the account in the other game.
Thank you for your time in Mafia Wars 2. We look forward to seeing you again in other Zynga games.
Sincerely,
The Mafia Wars 2 Team

FREE Defense Point

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Get extra protection on your side with a FREE defense point!
Click "LIKE" and "SHARE" if you want more  FREE point !  

Thursday, November 29, 2012

Level Up/ Golden Promotion Bonus Rewards

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We have received reports from some of our players about issues with collecting Bonus Rewards from a Golden Promotion. 

We are investigating the issue and working on a fix.

Please click the "Please Fix" button below to help us keep track of the total number of affected players. 

Please use the below form to send your UID to our team:

http://zynga.tm/mO5

We appreciate your patience while this issue is being looked into.

-Mafia Wars Team 

New The Shootout Arena Achievements (0/12)

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The Shootout Arena Achievements (0/12)

WARLORD 19

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Warlord 19
 WAR REWARDS
COLLECT ALL AND GET AN ACHIEVEMENT
 Warlord 19 Achievement
Earn by obtaining all 19th tier War rewards

Warlord 19

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Warlord 19
 WAR REWARDS
COLLECT ALL AND GET AN ACHIEVEMENT
 Warlord 19 Achievement
Earn by obtaining all 19th tier War rewards

Collector's Edition Item - Ballpark Vendor

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Collector's Edition Item - Ballpark Vendor 
Disturbs anyone's game!
 Ballpark Vendor
Disturbs anyone's game!
209 Attack 139 Defense

New Marketplace Item - Grippers

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 New Marketplace Item - Grippers

FREE Attack Point

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Become more powerful with a FREE attack point!
 Click "LIKE" and "SHARE" if you want more  FREE point ! 

Wednesday, November 28, 2012

Family Bargain - Realtor

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Family Bargain - Realtor

Cross each tier with your family to win free skill points!
 Realtor
121 209

FREE Skill Point

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Got skills? You can get a little extra with a FREE skill point!
Click "LIKE" and "SHARE" if you want more  FREE point !

Free 10 Power Cards

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Free 10 Power Cards

Tuesday, November 27, 2012

WARNING - DO NOT CLICK ON Check your Profile LINKS

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WARNING - DO NOT CLICK ON Check your Profile LINKS
if you do, you will start to sharing it around

If you are tagged in something like this, untagg yourself, report this or just delete it.



Zynga Support Site is experiencing issues at the moment

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Zynga Support Site is experiencing issues at the moment


We are experiencing some issues with our Support site at the moment, 
and are working to get it back up as soon as possible. Thank you for your patience.

Collector's Edition Item - Battle Harness

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Collector's Edition Item -  Battle Harness 
Will get things off your chest.        
 Battle Harness
Will get things off your chest.
138 Attack 209 Defense
+Stamina 6 Stamina

New Marketplace Item - Burchell's Sandgrouse

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New Marketplace Item - Burchell's Sandgrouse

FREE Stamina Point

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Keep fighting & robbing with a FREE stamina point!

"LIKE" and "SHARE" if you want more  FREE point ! 
Claim your FREE stamina point!

Monday, November 26, 2012

Last Day for Robing Spree

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Last Day for Robing Spree

Mafia Poker - Season ends in less then 12 hours

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Mafia Poker - Season ends in less then 12 hours

Do this activity & get Reward Point - STOP THIS ZYNGA!!!!

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I really do not know why is this in the Game Homepage still?
If you wish us to click on adds, can you just tell us that?
If you wish to give us RP (1,2 or ...) can you just give us?

THIS IS NOT FUNNY ANYMORE ZYNGA!!!!!!


Iceboard - last day

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It is LAST DAY for ICEBOARD!!!!

New Marketplace Items

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Pancake Tortoise
When you need to slow things down.
209 Attack 137 Defense

 Grapevine
The perfect slay ride.
136 Attack 209 Defense
 Coathung
Pick up where you left off.
209 Attack 137 Defense
 Bulletproof Mitts
You're in safe hands now!
209 Attack 136 Defense
 Mesh-Eye
Looks can be deceiving.
136 Attack 209 Defense

Cyber Monday Vendetta - Marketplace Sale

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A little bloodshed never meant any harm. Purchase items to earn mastery rewards. The event ends on 29th November at 11:59PM PST.
*Offer ends 29th November at 11:59PM PST. Only Items selling in the Marketplace are eligible for this reward. However, Items selling for less than 5 RP, Treasure Chest Items and Skill Point Reallocation do not count towards the prize