Thursday, August 11, 2011

Temporary Loading & Spinning Revolver Issues 08/11/11

Info from Zynga Custumer Support page:

Many players are reporting that they are experiencing issues with slow or incomplete loading which is preventing them from playing the game.  Additionally, some players may also experience white screens or the Spinning Revolver.

Our development has been made aware of this matter, and they are currently working to find a resolution.  We apologize for any inconvenience or interruption that this is causing to your game-play.  We understand that many players are concerned due to the in-game timers for some of our current features, and we want you to know that we will be working to resolve the issue as quickly as possible.

While the issue is being experienced we are advising players to access the game via, which provides a resolution to the slow loading issue for many players. If you continue to experience the spinning revolver, or slow loading issues, please try accessing the game through that link.

Should this issue continue to persist after several hours, please email us through the following link.

Again, we apologize for any inconvenience and want you to know that the issue is being addressed, and we appreciate your patience during this process!