If, for any reason your need to contact our Billing Department, do one of the following:
* Email or Chat with us: Use Facebook Connect to identify yourself on our Support site and then select either the Email or Chat option from the right side of the page.
* Call: Zynga's billing support hotline is available 24 hours a day, 7 days a week (including holidays) for billing-related issues only. Our hotline can be reached at 1-800-762-2530.
For billing issues, you will be asked to provide your Social Network User ID and your full name as it appears on your credit card, the amount purchased, and date of transaction.
Our billing team will not be able to assist with any game play issues that are not related to purchases.
* Email or Chat with us: Use Facebook Connect to identify yourself on our Support site and then select either the Email or Chat option from the right side of the page.
* Call: Zynga's billing support hotline is available 24 hours a day, 7 days a week (including holidays) for billing-related issues only. Our hotline can be reached at 1-800-762-2530.
For billing issues, you will be asked to provide your Social Network User ID and your full name as it appears on your credit card, the amount purchased, and date of transaction.
Our billing team will not be able to assist with any game play issues that are not related to purchases.
Zynga is becoming a ripoff organization
ReplyDeleteIn Mafia Wars, I have had a reoccreing problem where the spinning relvolver changes the screen as I click to help someone with a war. The change puts a purchase button where a help button was a half second ago. Now upon contact, has refused to let me talk to a supervisor and also refused to refund me the reward points deducted from my account... It's no longer is the customer always right , but screw them if you can
ReplyDeleteok, Anonymous!
DeleteI am sometimes really surprised with some comments.What's the point in put comments on posts that have absolutely nothing to do with comments.
Problem that you have is not for Customer Billing Department, it is for CS.