Due to a design flaw, which we apologize for, a limited number of players who paid to extend the City of Traverse event were inadvertently locked out. This was not an intentional element of the game. Over the course of the next few days we will identify those players who made the purchase for the extension and reopen the City of Traverse for them. In case we are not able to do this, we will provide those players with the mastery item and experience that they would have received should they have been allowed to complete the district.
Because we have been able to identify this issue and will be providing a resolution to those players who paid to extend the event there is not a need to submit an incident as Customer Support will not be able to make any adjustments or credits to your account over this matter.
Thank you for your patience!
The Mafia Wars Team