Monday, February 25, 2013

Daily Fix - FAQ

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Enlist in the Daily Fix Program to perform daily tasks and master the Tiers to earn amazing daily rewards.
In order to maintain the stability of this feature, we are rolling it out gradually. Some of our players may not be able to see the Daily Fix feature on their accounts right now.



Q: What is Daily Fix? 
A:
 Daily Fix is a new feature in which you have to complete featured daily tasks and earn Daily Clips. Upon successful completion of these tasks, you will be eligible to collect daily rewards. There are various mastery levels and Rewards based on the amount of Daily Clips earned.


Q: How do I start? 
A:
  Join the program by clicking on the “Enlist” button on Home Page module.
OR
Clicking on “Enlist” will remove the Home Page module and you will be redirected to the Daily Fix main-page.
Click on “Start” to start working on your first Daily Task. Clicking on Start will take you directly to the featured task.
Q: How can I access Daily Fix after enlisting?
A:
  Once you have enlisted yourself into the program, you can access Daily Fix directly from the Game Progress section or from the Profile page:
OR
Q: What are the Rewards? How does the program work?
A:
  After enlisting yourself into the Program, you will be required to complete Daily Tasks allotted to you and earn Daily Clips. Daily tasks will reset at 12 Midnight Pacific Time every day.
Upon completing the tasks, you will see a “Collect” button on the Daily Fix page.
Click on “Collect” to receive the rewards for that day. Collecting the reward will register your Daily Clip for the day.
Please noteYou are required to collect the Rewards every day by completing the tasks and clicking on “Collect” button. These rewards will NOT be credited to your account automatically.

Once you enlist into the program, you will be able to see the following sections on the Daily Fix page:
A.      Mastery Tier progress bar:
This bar indicates the Mastery Tiers of your Daily Fix program. Each section of the Mastery Bar indicates Daily Clips earned successfully.
Daily Fix program counts your progress for the last 28 days from the current day and in order to reach the highest level of mastery (Ruby Level), you are required to complete at least 21 daily tasks out of 28.
Below are the various Mastery Levels and associated Daily Rewards:
1.       Bronze Level: Achieved after earning at least one Daily Clip in the Daily Fix program in the last 28 days.
After you achieve the Bronze Mastery Level, you will be eligible to collect one Special Loot every day from Home Page after completing the task for that particular day.  

2.       Silver Level:  Achieved after earning at least 8 Daily Clips in the last 28 days.
After you achieve the Silver Mastery Level, you will be eligible to collect a daily reward of 3x Special Loot and 1 random Arena Power UP from Home Page after completing the task for that particular day. 

3.       Gold Level: Achieved after earning at least 15 Daily Clips in the last 28 days.
After you achieve the Gold Mastery Level, you will be eligible to collect a daily reward of 7x Special Loot and 3x random Arena Power UPs from Home Page after completing the task for that particular day. You will also be eligible for Bronze Level help for your Family Progression.

4.       Ruby Level: Achieved after earning at least 21 Daily Clips in the last 28 days.
After you achieve the Ruby Mastery Level, you will be eligible to collect 15x Special Loot and3x random Arena Power UPs and 1 Reward Point every day from Home Page after completing the task for that particular day. You will also be eligible for Bronze Level help for your Family Progression.


B.      Daily Clips and Daily Task Status:
On the Daily Fix page, you will be able to view the number of total Daily Clips collected in the past 28 days:
After completing the task for present day, you will be able to collect the Rewards from the Daily Fix page or the Home Page:
OR
Once you collect the Rewards, you will receive a confirmation of credited Reward and the Daily Clips status will be updated:



Q: If I am unable to complete the Daily Tasks for a given day, will I have to start all over again?
A:
 No, the program is designed to count the overall number of Daily Clips collected in the last 28 days from the present day.
Missing a Daily Task may cause a delay in achieving mastery tiers but you will still remain in the Program as long as you have enough number of Clips required for any of the Mastery Tiers.
Please see the below example:
Q: How does Family Progression Help work?
A:
 When you reach the Gold Tier of Daily Fix, you will also receive Bronze level of Family Progression along with the Daily rewards.
Once you complete the daily task and click on “Collect”, the Family Progression will automatically completed to Bronze Level as well.

Q: What will happen if I am unable to earn Daily Clips for the last 28 days?
A:
 If no Daily Clips are earned in the last 28 days, you will automatically be removed from the program and will have to Enlist again to continue enjoying these benefits.
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