Friday, July 19, 2013

Lucky Streak - FAQs

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Try your luck in Lucky Streak to win exclusive items and earn a great Mastery Reward
 
Q: When will Lucky Streak start?
A:
 Lucky Streak is a limited time feature which will start on July 17, 2013 Pacific Time and will be available for 23 days.
Q: How does it work?
A: 
It is a limited time event where you can try your luck by Spinning the Wheel and win exclusive items. Win all the items labeled for mastery and earn a great Mastery Reward.
You will be able to see the Lucky Streak module on the Home Page. Click on the “Go Spin” button to start playing.
Clicking on “Go Spin” will take you to the Lucky Streak Board and you will be able to see the following sections on the game board:

1.       Start Time: This time-stamp indicates the following:

a.      Start Time: The time when you started playing Lucky Streak (while playing for the first time) which, by default is July 17, 2013 Midnight PT.  Please note that the items obtained from spinning in Lucky Streak ONLY beyond this time will be considered for the current Lucky Streak progress/Mastery round.

b.      Restart Time: The time when you re-started the Lucky Streak (after completing the Ruby Mastery) or clicked on the “Reset” button. Please note that the items obtained from spins in Lucky Streak ONLY beyond this time will be considered for the current progress/Mastery round. In other words, items acquired from previous spins in the Lucky Streak (before this time stamp) will NOT be counted for progress in the current Lucky Streak. 

2.       Featured Items (required for mastery progress, marked in numbers): Apart from the regular items which you can win using spins, you will be able to see Featured Items (shown below) which will have a number mentioned against them). All of these items will be greyed-out, until you win them after spinning in the Lucky Streak.

You are required to collect these items (in any order) to be able to progress in the event mastery.

Once you find any item (including Featured Items) in the Lucky Streak, the Item Slot will show the item image instead of being greyed-out:


3.       Spin Button: Use your spins to play Lucky Streak and win exclusive items.

4.       Progress Bar:  This bar will indicate the progress of items collected for the current Lucky Streak round. When you spin in the Lucky Streak and receive any of the items, you will be notified through a confirmation pop-up. If you have collected a Featured Item, corresponding number will be check marked in the mastery progress bar.
Example:

Please note that the Items won in the Lucky Streak will be highlighted only for the first time you obtain them during a Mastery round.
If you receive these items again in the same mastery round, they will not be highlighted.
The Mastery round progress will be visible on the Home Page module as well as on the Lucky Streak board.
Q: Do I get a Free Spin?
A:
 Yes, for a limited time only, you can get a maximum of 1 free spin in a day, which will expire at 23:59 PDT if it goes unused. Please note that Free Spins may not be available every day.
Q: How does the mastery work? What are the Rewards?
A:
 The Featured Items that are labeled with numbers (1, 2, 3 … , 11, 12) are required to achieve the various Mastery levels.
There are 4 Mastery Levels:
1.       Bronze Mastery: Win items labelled 1, 2, 3 & 4
2.       Silver MasteryComplete Bronze Mastery and also win items labelled 5, 6 & 7
3.       Gold MasteryComplete Silver Mastery and also win items labelled 8, 9 & 10
4.       Ruby MasteryComplete Gold Mastery and also win items labelled 11 & 12
Mastery Reward item:
1.       Bronze Mastery: Hot Wing (238, 191)
2.       Silver Mastery: Hot Wing (253, 196)
3.       Gold Mastery: Hot Wing (286, 256)
4.       Ruby Mastery: Hot Wing (326, 276)
Every time you reach a particular Mastery Level, you will be notified through a confirmation pop-up:
Please note that you need to complete the previous level of mastery, in order to be eligible for the next level. Please see the example below:
Q: Can I restart the Lucky Streak?
A:
 Yes, you can restart the Lucky Streak after completing the Ruby Mastery by clicking on “Reset” button on the Home Page module.


Q: Why does “Start Time” change after resetting Lucky Streak?
A: 
 The Start Time will change as soon as you reset the Lucky Streak. Once you restart the Lucky Streak, items won ONLY beyond the new Start Time will be counted for the current Lucky Streak. Items won in the previous Lucky Streak round before restarting will NOT be counted for progress in the current Lucky Streak Mastery round.