VIP Membership Renewal Rewards

You will now be able to renew your VIP Membership Program!

All new exclusive VIP loot drops from jobs and fights are now available too.

Q: I am a VIP member and received the below pop-up. However, I did not receive 12 Skill Points yet. Why?

A: Please note that 12 Skill Points will be rewarded to you next month along with automatic / manual renewal of VIP Membership.

If you do not renew the VIP membership OR your VIP membership is already expired, you will not be eligible for the Skill Points Reward.



Q: I signed up for VIP membership but have cancelled it already.  Do I need to renew the VIP membership to be eligible for the rewards?

A: All the VIP members will receive the additional 12 Skill Points when their second month for VIP subscription begins.

If you renew your VIP Membership before it expires, you will receive the additional Skill points after your credit card is charged with the second month’s subscription fee.

Mafia Wars Customer Support

Loading Issues 04/05/2012

Mafia Wars is currently experiencing some technical issues that may have caused loading issues for some players.

This has already been forwarded and it should be fixed now.

If you are using Internet Explorer and are still experiencing this issue please turn secure browsing in your Facebook account off. To turn secure browsing off please visit https://www.facebook.com/settings?tab=security


There is no need to submit an email for this issue. To help us keep track of the affected players, click the Please Fix button below. This helps our engineers prioritize and quickly improve the game play of Mafia Wars.


 - Mafia Wars Team

New Zynga Customer Support Link

http://support.zynga.com/CP_ContactUsLogin_WebFull?gameId=43&layout=WebFull&layouttmpl=Tmpl_WebFull_1&loc=en_US

Gift Request Issues 06/03/11-06/04/11

Hello Players,

We have received reports from players that when accepting gifts through the Facebook Request page that the gift is still being shown on the request list.  We are aware of this issue and are currently working towards resolving the matter.  We apologize for any inconvenience or confusion that this may have caused, and in the interim we recommend using the Zynga Message Center to keep track of your gifting requests.

We appreciate your patience while we are working through this process!

Mafia Wars Customer Support
http://support.zynga.com/cp_articleview?gameId=43&Id=kA160000000Gom6CAC&lang=en_US&loc=en_US