Sunday, June 27, 2010

Zynga Customer Support - Live Chat

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I read on one of my mafia friend's wall that he has just having a chat with one of Zynga customer support via live chat!
He had problem with Las Vegas loot drop and also being rolled back in Bangkok and causing him to lost some of his Skill Points day by day.. Have already submitted tickets to Zynga but no reply..

Once he did the conversation with Zynga Support via Live Chat, his problems are all fixed within minutes! Less than 5 minutes on his case!

I suggest you to do that too..
Simply go to this link :


Or just go to HELP section and click on Support inside Mafia Wars game. You will arrive here..

Click on Chat Now button..

But too bad, the Live Support feature is not for 24 hours! Sometimes you can not see the screenshot above and only see this one..


So, please be back later on and try your luck next time.. Trinity's mood

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83 comments:

  1. Can we still get the royal flush and viva las vegas items?

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  2. I am not sure for a royal flush, but I know for sure that the viva las vegas items do not fall out of jobs anymore.
    maybe-set question on the forum of zynga!

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  3. When is live support available? There are no hours listed and it is very frustrating to go to the site and sometimes see the link and sometimes not.

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  4. Best to contact Zynga and question-set them. Try through Help section inside the game, or if you have the toolbar installed there is Contact options.

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  5. i did not get my frontierville chainsaw
    i went from level 14 to 16 and when a clicked collect nothing happened

    my facebook account is alejandro.pietrovito@gmail.com

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  6. I think you should leave a comment on a post related to this promo. I assume that contact with Zynga support should solve your problem. One more thing!! There is no need to leave your e-mail address on the blog because we are here trying to help with advice, if can, and everything that relates to the technical side, or problems in the game you should contact Zynga.

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  7. damn i just won 80RP just in time for an error to pop up saying it is getting fixed.....my 80RP are damn gone..what now Zynga??????

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  8. Now, it is obvious that these 80 RP thou hast no more, and that you can not do nothing about it...sry but it is getting fixed

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  9. apparently its bullshit seriously.....here i try so hard by playin day n night just to get maximum result n ur glitches suck it all up..just bull crap.....

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  10. There are two options: you can take advantage of glitches, and on the other hand you do not have to use them. It's your choice!
    One more thing, we all play day and night, and if the game can simplify, the question is why not??

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  11. Ok I have 1 issue , I have had alot of trouble with the Super Pignata. I have opened as many as i could to get the Rare Item ' Gray Wolf , and all i get is that error message - Error: An unknown error occurred in the gift request.

    Please Help

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  12. Such questions put players at various posts on this blog. Here, at this blog, we can only help with advice. Since this problem has a large number, or better to say, most players MF it would be better to contact Zynga support. This what we are talking about Zynga obviously failed to resolve or improve. I'm sorry, but I have to say we should all have patience if we can still.

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  13. I have been doing Moscow and have not been getting awarded ANY skill points when I finish any of the jobs, I am nearly finished it now so have missed out on many skill points, the same thing happens in one of the episodes in Bangkok, I wrote an email to support and as usual got patronized and told they are working on it

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  14. I understand all that you have listed above with you cause disappointment, anger and revolt. However, the only way to accomplish right to what belongs to you is contact with Zynga support. I assume that they need time to correct such a mistake "in game" or that compensate her in some way to you. Try to bring your problem on the forum. Repeat email to Zynga support and several times if necessary. And, please be patient.This is the only way we can help you here, unfortunately.

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  15. The new Masked robbery mission in mafia wars doesn't show up on my home page. I have accepted the mask gifts sent by my friends and it says i have gold mastered it and to collect reward from home page. But how can i collect when i cant see anything at all. This mission ends in 5 dayz. Need a quick solution to this asap.. Thanx

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  16. Wrong place to comment, but it does not matter. Masked robbery was slow and partial work included in the game, and I hope that it currently has a majority, if not all players MW.

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  17. what do you do about a 15 year old that should not be in any of the xat rooms? He swears like a sailor and threatens people all the time? Isn't it illegal?

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  18. i get this when i try to fight in any city ? To continue performing this action, please enter in the text below.

    wont allow me to fight anymore?

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  19. I really do not know, what kind of message is this.Maybe it would be better to contact Zynga, and maybe it is just a bug.But my suggestion is to contact them, and let them see what is going on. I can not answer you to your question about fighting. If I could see that message, maybe this answer be more concrete, this way, I am sorry but this is only possible answer.

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  20. I like how all comments are off topic. *yawn*....by the way, on topic, the live chat is no longer.

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  21. Forgive me for the late response. I ask you nicely, since I do not know what kind of help you need, to write here what type of problem you have. I'll try to help you as much as I can in this way. Or simply send a message.

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  22. how i can have my 10% of banned chips back plz?

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  23. http://zynga.custhelp.com/app/
    or go to HELP (Account) section and click on Support, find "contact us option", and simply put that question there.

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  24. Very Interesting. I really find this helpful and informative.
    Read more on : Live Chat

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  25. How do you get in contact with any of these zygna games it is ridiculous and they take ur money and thats ok....you email and takes forever.

    Farmville player

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  26. need number or online chat support.....This is ridiculous. How can I get a number? thanks

    Farmville player.

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  27. how do i reach live chat for Vampire Wars?

    ok thanks

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  28. i recently purchased best buy mafia wars cards and when i type game card into the filter to find it i get the loading icon and it never loads for me to receive

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  29. You should contact Zynga for that problem, there is no way we can help you here with this.
    Sry

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  30. hello my team,,,my name is dimitris

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  31. Can you tell me how I can chat on Farmville. Had a problem on the Dart game

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  32. Zynga sucks!!!!!!!!!!!!! live chat for 3 out of 30,ooo,000

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  33. This comment has been removed by the author.

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  34. Hi. annoyed big time about CW - mwars cross promotion. I gave up a long time ago trying to get doctored invoices. I followed all instructions and wait for invoices after serving food and nothing now i'm out of trees in Frontville. Now what am i going to do

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  35. thanks admin.. Fight coins back energy refill and stamina refill. :(

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  36. Hi, anyone know when can I get into zynga chat? I have problem with mw...!

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  37. I got a Giant Apple Tree on my Farmiville and put into an orchard, 15 minutes later has disappeared..can someone help me to get it again?

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  38. Hi, I need to find out how I could get a grand prize (137.75) in Mission: DEAD MAN TALKING in Mafi wars.Mission: Clan slate am almost done. Only I'm missing collect hotel 1 / 2. Time remaining mission: 15hours, and collect in My Uptown Hotel is 19 hours. Please help me

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  39. The only way because of countdown is to spend RP, ofc if you have them. I do not know the other way, sry.

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  40. Am getting errors or it saying that I need to be friends with the person i got the gift from in MW..EVERY time I try to accept..no matter from whom.. It just started..was fine a lil while ago..And not being able to accept gift is kind of a huge problem concerning the mini game and having to collect stuff.. Any idea what i have to do please?

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  41. contact Zynga support, there are lot of error messages out there in accepting gifts.

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  42. I hate to complain because you guys get a lot of crap over a game it seems we all love to play BUT I'm having some problems accepting gifts and with error messages(not friends etc..)I spend some of my own cash on reward points because I'm having to buy things that should've been sent as a gift req. or dropped from a job etc. What's going on, will this be resolved or do I need a financial planner for 2011? LOL! I love this game, please keep on doing what you do!

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  43. Yeah I did contact them..but it got fixed (had the same issues as Tara above me lol)..in about 6-8 hours.. Some dude said it is a Firefow issuse..but not sure about that being true.. Thank you ;)

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  44. So guys whats up with the gifting today?? Seems I keep getting a something has gone wrong message??? Hope its not too serious

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  45. Zynga is nevertheless aware that the problem is a little higher. Please check post "Have a Problem with Gifting? Programmers want to Fix it! Help us, help them", dated Thursday, February 24, 2011.
    Thanks!

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  46. I too have lost many gifts this afternoon. I hope Zynga gets this problem fixed soon. How about some freebies to replace the ones who were gifted to me.

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  47. I can't open my thai bhat (bangkok envelopes) I need them before it closes. Please help.

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  48. contact Zynga support for that problem

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  49. I cannot see my mafia war application today when i logged in. can you please suggest?

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  50. http://zynga.custhelp.com/app/ here i dont see no one chat lol i very tired for try going to chat i feel block this app i sent e-mail to zinga last week and still no one answer in chat i can not go and i have a lot of problems with this game

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  51. they usually respond in 24-48 hours. I really do not know what is problem and why is this now different.try to send another e-mail
    http://support.zynga.com/CP_ContactUs?gameid=0

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  52. My zynga poker was compromised and I cahnged my passwords but still cant get to my poker via facebook because account compromised. What should I do

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  53. I have a question, I see alot of people with sheep that have not been released yet. would I get in trouble for adopting a lamb of theirs?

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  54. I'm fed up, I can't ask for energy packs, if I do all my requests for the day are spent, I also have issues with requesting for crew in Brazil, this causes me to have all slots open grrrrrrrrr I have supported MW and bought RP but concidering giving up soon :-/

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  55. Can somebody help me out with Manhattan issue I am trying to switch to New York contacted Zynga still no replay

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  56. I try and create a character but it won't work help please (this is on app)

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  57. you should try contact support for that

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  58. zygna benim chips imi aldın . neden aldın , geri vermeni istiyorum. insanları aldatıyorsun.

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  59. can anyone help me with the baght enevolopes how do you open them i have 33 an cant open them an i need the money for a bangkok job please help

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  60. zzinga this is my acoount musa_rana@yahoo.com zinga hack my 150m chips plz some chips return my account. my account are 000000 (zero) plz send me some chips . ....... i want to play poker .....but i have nothing chips ,,,,,,,,,.... plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz...

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  61. zinga plz mail me in musa_rana@yahoo.com i wait ur answer plzzzzzzzzzzzzz...

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  62. and one more question ....zinga second time hack my chips first time 100m hack and secont time 150m plz ....reply me musa_rana@yahoo.com my email address

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  63. if you need help from zynga support, try to get it here: http://support.zynga.com/CP_ContactUs?gameid=0

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  64. This gift has expired. Error Code: om-40 what is this ..I cant receive gifts I just get error and I know there not expired .

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  65. contact support team if you know that it is not expired. Link for e-mail contact is: http://support.zynga.com/CP_ContactUs?gameid=0

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  66. i need help now....my mafia page will not allow me to do anything including deposit...........the page keepsflipping to another page

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  67. you should contact support team. try to make screenshot, and send them through e-mail.link for contact is in the comment above yours.

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  68. Zygna entertains concern about the games but just through email. I sent them email concerning about my farm cash and the took action quickly.

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  69. i need to make a correction with my clan name...it should be ╠MAFIOSO╣ TheTiger"Bison and not ╠MAFIOSO TheTiger"Bison...can i have i done plzzzzzzzzz...

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  70. contact support team

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  71. i can't get into my mafia wars acct. and only mafia wars. all my other zygna games work. when i try to connect its keeps redirecting all the time. so much for rubying smugglers haven. please help.

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  72. can't help you here. i can give you just an advice.if there is anything to picture, make screenshots and contact zynga support - email them, on this link:
    http://support.zynga.com/CP_ContactUs?gameid=0

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  73. Screen shots are no longer valid thru Zynga chat.

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  74. Zynga Support Site
    This site has been disabled for the time being.

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  75. support.zynga link for contact:http://support.zynga.com/CP_ContactUs?gameid=0

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  76. for contacting zynga support through chat, you need to have a lot of luck(as they say, chat is not only for mafia but for all zynga games - excuse or not?!?).
    in the upper post is placed link for contact support team through e-mail.
    wish you all much more luck, and apologize for the inconvenience.

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  77. Hello Zynga... why i can't open mafia wars on Google Chrome.. its be a white blank screen only....

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  78. white screen is not problem only on chrome. happens to me too,and this is not white screen of death - at my acc (for that contact support team is only help).
    this white screen that appears now on my acc if i wait a bit, start to loading and the game open up to the minute.

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  79. I am playing Frontierville. I completed the little crow mission 3x, and I still haven't received my mustang....Whats wrong?

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  80. i will refer you to blog that has info that i think it will help you.so go on this post, there is an option if you followed all steps in little crow mission to report that to support:
    http://www.gamesbyzynga.com/2011/11/native-american-guide-conga-line.html

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  81. i have finished all in brazil
    but the ruby level in Rio de Janeiro Copacabana is not open help pls

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  82. in the upper post there is clickable option for contact support by e-mail.support team only can help you with this problem so send them e-mail with screenshots.hope that will help!

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